When is the last time your dealership had a progressive training solution? Is your dealership handling phone calls just like the “guy” down the street? For generations automotive professionals have been provided automotive phone training with traditional ways of handling phone calls. These traditional methods result in sales people handling objections the using the same terminology.
Does your dealership have tools that should help your sales and business development (BDC) people be more effective? As consumer transparency becomes more important in the automotive industry dealers are hooking up with more vendors that allow for transparency. It is no secret that some of the most effective dealers are making it
The automotive industry is always evolving and with that evolution we must constantly adapt to the changes. Question: When is the last time you thoroughly reviewed your CRM processes in your dealership? Think about it. A CRM in the dealership is generally setup for sales people to enter an UP and follow
Stan Sher at Internet Sales 20 Group in Chicago – October 2012. <iframe width=”560″ height=”315″ src=”//www.youtube.com/embed/-oCQl6LVa4M” frameborder=”0″ allowfullscreen></iframe>
Automotive Internet Sales Training Lead Management at GNYADA Automotive Internet Sales Lead Management Workshop at GNYADA – Greater New York Automobile Dealers Associations by Stan Sher of Dealer eTraining. Stan Sher is also one of the original co-founders and speakers at the Internet Sales 20 Group.
After seeing the tremendous success that my last series of blogs “Transforming the Dealership” has brought in terms of visibility and feedback I have decided to start a new series to focus strictly on the BDC. As a dealership trainer and consultant I am sure having an amazing fall and winter season this year because
Just the other day I was talking to a dealer that was looking for a new Internet Manager. This is a small dealership that represents two up and coming franchises and sells about 100 units per month. They have 2 Internet coordinators and are looking to add a manager. The previous manager left to go work
Automotive Dealership Management Process Importance discussion at Greater New York Automobile Dealers Association workshop on automotive internet sales. Stan Sher of Dealer eTraining discusses Automotive Dealership Management Process Importance and how a business operates using these concepts at GNYADA
Blaming The Internet BDC Manager Automotive Sales Stan Sher of Dealer eTraining discusses the challenges that dealership’s with massive management turnover have. There are dealerships that continue to look for magic to happen and all they end up with is disappointment. It is always the internet manager that gets all of the blame and they
http://www.automotivedigitalmarketing.com/profiles/blogs/it-s-the-internet-manager-s-fault http://dealeretraining.com/ Stan Sher of Dealer eTraining discusses the challenges that dealership’s with massive management turnover have. There are dealerships that continue to look for magic to happen and all they end up with is disappointment. It is always the internet manager that gets all of the blame and they are the first manager to