Repost Dealer Marketing October 2010 How many times has a customer been difficult to you on the phone? If you are an automotive professional like me, chances are that it has happened a lot. These days, we have access to numerous resources and technology that allows our dealerships to constantly stay in front of consumers.
Repost from Digital Dealer Magazine – May 2009 Article on Page 34 Digital Dealer Magazine – May 2009 from Ralph Paglia
Repost from Dealer Refresh – January 2009 Does your dealer have a complaint on the RipoffReport.com? Are you monitoring the site to be sure your not listed? How do you treat your customers? How did you treat your previous employees? These are questions that need to be considered when we search for our dealership in