Does your dealership have tools that should help your sales and business development (BDC) people be more effective? As consumer transparency becomes more important in the automotive industry dealers are hooking up with more vendors that allow for transparency. It is no secret that some of the most effective dealers are making it
The automotive industry is always evolving and with that evolution we must constantly adapt to the changes. Question: When is the last time you thoroughly reviewed your CRM processes in your dealership? Think about it. A CRM in the dealership is generally setup for sales people to enter an UP and follow
As I watch new episodes of “Bar Rescue” on Spike I am amazed at some of the things that I have learned about the food and beverage industry. I have been watching this show with a very open mind to understand what I can do to improve my business practices. What I have found was
Does your dealership have a BDC or Internet Sales Department? When appointments show up to the dealership, is there a set sales process to handle these customers? Let me let this thought process for a second… Ok, so right now you are probably realizing that you do have these departments yet they are under performing.
http://dealeretraining.com/ http://www.linkedin.com/in/stansher83 https://www.facebook.com/dealeretraining As automotive dealerships start to accept internet marketing and even working with a Business Development Center, they need to train sales consultants the modern way to “meet and greet” dealership guests. Stan Sher of Dealer eTraining explains the need to make simple changes in this step of the road to the sale
Automotive Sales Management Save a Deal Stan Sher of Dealer eTraining explains effective sales management for automotive dealerships by having save a deal meetings. Some dealerships write a lot of deals but only deliver a fraction of what they write. They focus on the car deals that get delivered and forget about what is pending.
Stan Sher of Dealer eTraining explains the importance of constant training and evaluation of current skills, thought patterns, and processes. One should never be satisfied with where they are and should seek to improve. So Check and Train Yourself .
As I work with various dealerships all over the nation, I am still amazed at the kind of attitude that I find sales departments showing towards their BDC. As a matter of fact, it is interesting to see how aggressive sales people embrace it while everyone else has a negative vibe towards it. It is
Picture this…you are a sales consultant working at a dealership. You have gone through all of the steps and you are going through the negotiation process. After all is said and done the customer decides that it is time to leave and a deal cannot be made. It got down to the customer not being
A few days ago on a group on Facebook called, “Carbucks” someone had posted a discussion on prospecting. The discussion was about a dealer charging the sales staff for prospecting (that is how I understood it). It made me think about when I was selling cars a few years ago before I had gotten into