Repost from Dealer Marketing December 2010 Does your sales staff communicate effectively with your internet/BDC department? If you are like a lot of dealers the chances are that the answer is no. I have worked as an internet director in a few dealerships over the years, where I experienced these same problems. Nowadays, I work with dealerships
Repost Dealer Marketing October 2010 How many times has a customer been difficult to you on the phone? If you are an automotive professional like me, chances are that it has happened a lot. These days, we have access to numerous resources and technology that allows our dealerships to constantly stay in front of consumers.
(Repost from Automotive Dealers Network November 2008 – Strategic Internet) There are two typical scenarios used for an a dealership’s internet department. A department where appointment setters work to set up appointments for the sales floor and a department where sales professionals make their own appointments and sell the car. Many professionals in the industry
(Repost from Automotive Dealers Network March 2009) Anyone that has ever worked in a dealership as a sales consultant all the way up to a management position can share many experiences of dealing with the difficult issue of having downtime in the showroom. This is a sore subject for many people because they are affected