Dealer eTraining will not stop working for you. Our dealer support system was created to ensure that our clients are always performing at the top of their game. The dealer support system is also a tool we provide our dealers with more automotive internet training, coaching and consulting on a monthly basis. The reason why this part of our program is important is because our clients only get successful if we are hold them accountable. Consider Dealer eTraining your second manager in command that will assist with goal setting, training and details that are commonly missed at dealerships.
⇒Live Support by Phone, Email, IM, Skype
⇒On Site Refresher Training
⇒Monthly & Quarterly Reporting
⇒Lead eXaminer: Call & Internet Lead Monitoring
⇒Call & Internet Lead Coaching
⇒Live Virtual Training Program
⇒Manage Digital Strategy
⇒Monthly Dealer Management Follow Up
What Lead eXaminer provides:
⇒ Evaluates KPI of Internet Leads & Phone Ups with a 10 step criteria on a simple numerical scale
⇒ Individualized comments with coaching tips on each lead examined
⇒ Weekly & Monthly performance reports and feedback to management
⇒ Phone coaching to properly train staff in effective lead and call handling by Dealer eTraining team
⇒ Reporting dashboard that monitors progress and previous data
For pricing and more information on this program please contact us at (732)925-8362 or fill out the contact form.