Repost Dealer Marketing October 2010 How many times has a customer been difficult to you on the phone? If you are an automotive professional like me, chances are that it has happened a lot. These days, we have access to numerous resources and technology that allows our dealerships to constantly stay in front of consumers.
(Repost from Automotive Dealers Network March 2009) Anyone that has ever worked in a dealership as a sales consultant all the way up to a management position can share many experiences of dealing with the difficult issue of having downtime in the showroom. This is a sore subject for many people because they are affected