Turn More Leads into Appointments — and Appointments into Sales.

Your BDC is the heartbeat of your dealership. We help teams improve response time, follow-up quality, and closing rates with strategies built from real dealership experience.

Our Internet Sales & BDC Operations training focuses on consistency, accountability, and communication that converts leads into loyal customers.

Key Benefits:

• Increase lead-to-appointment conversions

• Strengthen phone, email, and chat handling

• Build processes that boost show rates and CSI

• Eliminate missed opportunities with faster response times

We turn your BDC into a profit center — not just a call room.

Dealer eTraining helps you build a high-performing BDC and Internet Sales process that drives measurable growth.